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BILLING PROCESS

G by GUESS Online accepts VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, AMAZON PAYMENTS, and GUESS GIFT CARDS. Please note that PayPal and GUESS Gift Cards cannot be combined at this time. With credit card orders, we will not bill your card until we ship your order. Please be aware that once we receive credit card authorization, the funds will be reserved up to 30 days depending on the bank (please check the policy of your lending institution). Also, if you are paying with a debit card, please verify with your bank if there are limitations pertaining to daily withdrawals on your card. GUESS reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone.

PAY PAL

If you choose to use PayPal, you can register for a PayPal account by visiting www.paypal.com and clicking on the 'Sign Up' button at the top of the page. If you have an existing PayPal account, you may use your original login ID. After you complete the registration form, PayPal will send you a confirmation email. It will contain instructions to complete the registration process. Once your PayPal account has been created, you can use it to pay for products at GbyGUESS.com. Please note that your order is subject to PayPal terms and conditions, and that we are currently unable to accept PayPal and G by GUESS or GUESS Gift Cards as combined forms of payment. Your order will be shipped to the address designated on your PayPal account.

SHIPPING OPTIONS

Orders from GbyGUESS.com are shipped via UPS using the following rate scale:

Shipping Method

Cost

Estimated Delivery Times

Standard*

$7.95

7-10 Business Days

Standard Plus

$8.95

5-7 Business Days

Second Day**

$14.95

2 Business Days

Next Day**

$26.95

1 Business Day

 

*Unless stated otherwise, free shipping offers apply to Standard shipping within the contiguous United States only (excludes Hawaii, Alaska, and U.S. territories). Standard packages are shipped via UPS SurePost with final delivery made by United States Postal Service. If you do not want your item shipped with UPS SurePost, we recommend using our Standard Plus shipping method.

**For Second Day and Next day shipping, orders must be placed before 2:00 p.m. PT to be shipped the same day. Packages will be shipped and delivered Monday – Friday (excluding holidays). 

SHIPPING TIME ESTIMATES

Business days are limited to Monday through Friday, 6:00 a.m. to 5:00 p.m. PST. We do not ship on Saturdays, Sundays or holidays and we do not ship to P.O. Boxes.  Please allow an average of one additional business day for processing, and note that your order may be shipped in multiple packages at no extra charge to you. For consumer protection, all orders are subject to review, including shipping/billing verification and credit card authorization and verification. On occasion, this may cause a slight delay in processing your order. During peak holiday periods, orders may take longer to process and ship. Once an order has been processed, actual delivery time depends on the chosen shipping method. GUESS?, Inc. is not responsible for delays in shipping or delivery that result from factors outside its control, including but not limited to disruptions to the UPS or USPS networks. Under any circumstance, GUESS?, Inc. is not responsible for incidental or consequential damages. Second Day and Next Day shipping services are not available for certain remote destinations. 

SHIPPING TO P.O. BOXES AND APO & FPO ADDRESSES

We are unable to ship to P.O. Boxes. Orders shipped to APO or FPO boxes within the United States are automatically shipped via USPS ground; delivery timelines for these orders varies depending on location. 

INTERNATIONAL SHIPPING

At this time, G by GUESS Online can only ship orders to addresses located within the United States, including Alaska and Hawaii. 

SHIPPING TO MULTIPLE ADDRESSES

If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination, or place your order by phone with Customer Care at 1-877-GBYGUESS (1-877-483-7732).