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Billing & Shipping

ACCEPTED FORMS OF PAYMENT

G by GUESS Online accepts VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, G by GUESS GIFT CARDS, GUESS GIFT CARDS and MARCIANO GIFT CARDS. (Unfortunately, our U.S. based website does not accept credit cards issued outside of the U.S.)

PROCESSING

With credit card orders, we will not bill your card until we ship your order. Please be aware that once we receive credit card authorization, the funds will be reserved up to 30 days depending on the bank (please check the policy of your lending institution). Also, if you are paying with a debit card, please verify with your bank if there are limitations pertaining to daily withdrawals on your card. GUESS reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone.

PAY PAL

If you choose to use PayPal, you can register for a PayPal account by visiting www.paypal.com and clicking on the 'Sign Up' button at the top of the page. If you have an existing PayPal account, you may use your original login ID. After you complete the registration form, PayPal will send you a confirmation email. It will contain instructions to complete the registration process. Once your PayPal account has been created, you can use it to pay for products at GbyGUESS.com. Please note that your order is subject to PayPal terms and conditions. Your order will be shipped to the address designated on your PayPal account.

SHIPPING OPTIONS

Orders from GbyGUESS.com are shipped via UPS using the following rate scale:

Standard 5-7 Business Days Second Business Day Next Business Day
$7.95 $14.95 $26.95

If you have requested expedited shipping, please allow sufficient time, up to 48 hours, for the order to be reviewed and processed. If an expedited order has been confirmed by 5:00pm ET, it will be shipped that same day. Business days are limited to M-F 9:00 a.m. to 8:00 p.m. EST, not including holidays. Once an order has processed, delivery time depends on the chosen shipping method.

NOTE: Occasionally, during promotional periods we offer shipping on Saturdays, if this is applicable this information will be included in the disclaimer information.

SHIPPING TO P.O. BOXES &F.P.O. BOXES

We can no longer ship to P.O. Boxes. However, orders shipped to A.P.O. or F.P.O. boxes within the United States are automatically shipped via USPS Ground. Please allow up to 30 days for delivery.

INTERNATIONAL SHIPPING

At this time, G by GUESS Online can only ship orders to addresses located within the United States, including Alaska and Hawaii. Orders being delivered to Alaska and Hawaii are shipped via UPS and may take 7-14 days for ground delivery.

SHIPPING TO MULTIPLE ADDRESSES

If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination, or place your order by phone with Customer Care at 1.877.GBYGUESS (429.4837).