For quality assurance purposes, email and chat transcripts are retained and monitored. For your protection and security, we do not take orders via email or chat. Customer Care representatives will not request your credit card number or any other sensitive information via email or chat.
Orders may be placed securely on this website or by calling our Customer Care Center.
Monday through Friday 6:00 a.m. - 5:00 p.m., Saturday 7 a.m. - 4 p.m. (PST)
You may also write to us by filling out the "Contact Us Form" located above. For all retail, advertising, licensing or other questions please contact G by Guess Customer Care at 1-877-GBYGUESS (1-877-429-4837).
Thanksgiving Day, November 26, 2015 - Closed
Black Friday, November 27, 2015 - 6:00 AM to 5:00 PM (PT)
Christmas Eve, December 24, 2015 - 7:00 AM to Noon (PT)
Christmas Day, December 25, 2015 - Closed
New Year's Eve, December 31, 2015 - 7:00 AM to 4:00 PM (PT)
New Year's Day, January 1, 2016 - Closed
The holiday return and exchange policy is effective from Sunday, November 22, 2015 through Sunday, January 10, 2016.
If you would like to send correspondence to our corporate offices please address it to:
1444 South Alameda Street
Los Angeles, CA 90021